Moberly, MO — Moberly Joint Communications officially began dispatching fire calls for multiple Randolph County agencies on November 3, 2025, at 1pm, marking a major step toward a fully consolidated countywide dispatch system.
This transition builds on decades of progress, beginning in 1995 when an Enhanced 911 system was launched in Moberly. In 2003, the Randolph County Commission contracted with the City of Moberly to route county 911 calls through the Moberly system, making it the central answering point for all Randolph County 911 calls. Further agreements in 2019 and an update in 2023 between the City of Moberly, Randolph County, and the Randolph County Ambulance District (RCAD) laid the groundwork for creating a fully consolidated dispatch center.
“The Randolph County Commission is pleased to announce the opening of the Joint Communications Center,” said Sid Conklin, Presiding Commissioner. “This partnership with Moberly Police Department, Randolph County Sheriff Department, Randolph County Rural Fire Departments and Randolph County Ambulance District will enhance the services provided by our public safety agencies. This endeavor is truly a joint venture to make Randolph County a safer place to live and work.”
Moberly Joint Communications now dispatches for:
* Westran Fire Protection District
* Eastern Fire Protection District
* Northeast Fire Protection District
* Higbee Fire Protection District
* Southeastern Fire Protection District
* Moberly Fire Department
* Moberly Police Department
* Randolph County Sheriff’s Office
“The Randolph County Rural Fire Protection districts and those they serve are benefiting from the new dispatching system through the Joint Communications Center,” said Merle Riley, Westran Fire Board President. “Thanks to the Randolph County Commission for the new equipment each district received and for working closely with the dispatch center,” Riley continued. “Rural districts’ response times are improving, and interagency communications are benefiting all citizens of Randolph County.”
This transition is the first of a two-step process. Currently, medical calls are transferred to RCAD. By June 2026, Moberly Joint Communications will handle all 911 calls, eliminating transfers and creating a single, centralized dispatch center. This change will save critical seconds in emergency response, improve efficiency, and streamline coordination among public safety agencies.
Residents across Randolph County now have one non-emergency dispatch number: 660-263-0346. This number should be used for situations that are not life-threatening, including controlled burns, animal complaints, delayed incidents, follow-up conversations with officers, and requests for copies of reports.
For controlled burns specifically, callers should provide their name, the address where burning will occur, what is burning and how much, and a phone number where they can be reached during the burn. Callers must also notify dispatch when the burn is complete.
